Coronavirus Update – Our Current Working Arrangements

Date: 18th March 2020

We wanted to update you all on our our working arrangements throughout this challenging period.  We hope you and your families are all managing to stay safe and well. 

Everyone at Down’s Syndrome Scotland is now working from home and can be contacted by email and by phone.  We are open for all enquiries and our priority right now is to provide support to families and people with Down’s syndrome, as best we can.   

If you have a concern or are looking for advice and support, then you can contact us in one of four ways: 

  • Phone our general line 0300 030 2121  your call will be answered, and your enquiry redirected to the appropriate member of staff. 
  • Email us at – this email address is being monitored daily and your enquiry will be re-directed to the appropriate member of staff. 
  • You can contact our individual Family Support Service Officers as follows: 
    • Shona Robertson (covering Highlands, Islands and Moray) on 07918 568 975 or at 
    • Kirsty Lockhart (covering North East Scotland and Tayside) on 07918 566 503 or at
    • Morag Shields (covering Central Scotland, Fife, Edinburgh, Lothians & Borders on 07808 037 561 or at 
    • Varshali Swadi (covering Glasgow, West of Scotland, Ayrshire and Dumfries & Galloway) on 07590 047 471 or at 
    • Jo Hughes our Family Support Service Manager is also available on 01563 533473 or by email at  

To contact any other member of staff at Down’s Syndrome Scotland, please visit staff page where contact details are available.  Click HERE to see the staff page. 

It remains our priority to provide support to you all at this very challenging and uncertain time.  We will make use of alternative communication channels (Facebook, Facetime, WhatsApp video and Zoom) throughout this time to make sure everyone continues to feel supported, as best we can.  We are also active on other social media channels including Twitter, Instagram and LinkedIn. 

We are updating our ‘Coronavirus Response’ as and when new advice and information becomes available. 

These are difficult and testing times for all, and our response will change as events unfold, so please bear with us. 

We have all been uplifted by the kindness and understanding that everyone has shown – please keep that up and know that we send this back to you fourfold.  

Please take care everyone. 


Chief Executive
Down’s Syndrome Scotland